What is ISO 9001:2000?

ISO 9001:2000 is an international standard, recognized throughout the world for establishing a business management system. ISO 9001:2000 is applicable to any manufacturing and service organization and provides a focus on system performance and ongoing improvement.

Created by the International Organization for Standardization, ISO 9001:2000 is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact based decision-making and mutually beneficial supplier relationships. When fully adopted, these principles have been proven to enhance organizational performance.

Benefits of Registration to ISO 9001:2000:

- Enables your organization to become more cost-effective, efficient and resilient to change.

- Requires your organization to monitor and improve key business and customer satisfaction  

   measures.

- Improves internal communications.
 
- Improves product and process quality.

- Provides a passport to the global market.

The local RDA, CBCEDA, has been registered with IS0 9001:2000 since 2005.